Frequently Asked Questions

Every product page includes a size guide with measurements by age. When between sizes, we suggest sizing up, as little ones grow quickly.

Yes, Valevi ships worldwide. Delivery options for your destination are shown at checkout.

Once your order ships you'll receive tracking details by email. You can also visit our order tracking page any time.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to help.

Email us with your order number and we'll guide you through the return or exchange. Pieces should be unworn, unwashed and in original condition.

Each product page includes care instructions. As a rule, gentle cold washing and line drying keeps natural fibres at their best.